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Charlii Gledhill

3 years ago

Absolute disgrace of a company. I submitted a comp...

Absolute disgrace of a company. I submitted a complaint months ago in a dispute about a bill as they 'lost' my meter readings, even though I still had a copy, they would not use them. Been sending emails for months to try resolve the matter all gone ignored. Then received a phone call stating that I had called up to sort out a payment plan which was a complete LIE as that call had never taken place. The way this company conducts business is an absolute disgrace. They might seem 'cheap' on the comparison sites but as soon as something goes south they are impossible to get in contact with and just send the matter to debt collection agencies without even speaking to the customer first. They are a joke of a company.

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