Katherine Hobson Review of Jim Ellis Chevrolet
I bought a car from this dealership and when I tes...
I bought a car from this dealership and when I test drove it the seat was broken in the back. They claimed they would fix it before I purchased it. It appeared fixed, but one week after buying the vehicle the seat fell apart in the back again. I took it back to Jim Ellis and they fixed it again. They said that someone must be pulling on it, but I told them I have no children and no one even sits back there. Long story short, I ended up having to go back 3 times to get the same thing fixed and they never fixed it correctly! Eventually I took it to a car upholstery shop and they said the parts they were using were not correct and was just a temporary fix. This shop was able to fix it in under 5 min. I will not be purchasing another car from this dealership because of their poor quality of service.
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