Alan Waters

Review of Cheyenne Mountain Resort

The AC didn't work, the Internet didn't work.When ...

The AC didn't work, the Internet didn't work.When we arrived it took every bit of 20 minutes to get a reservation. The floors creaked so terribly it woke up my kids. Called the front desk 2 times about different issues, neither were resolved. No offer to switch rooms. This is NOT a resort. The food is WAY over priced especially for the quality. The other reviews are very valid. This place is not in the mountains and the pictures are better then property itself. I slept in my truck, we canceled the other nights we had reserved. I travel all over the place and I can honestly say this was the worst stay I have ever had in a hotel