3 years ago

Incredibly poor place to stay for the high price. ...

Incredibly poor place to stay for the high price. Staff not friendly upon check in. The room needed a deep clean. There was hair and caked on dirt in the bathroom corners. The tub was yellow around the edge with orange coloured soap scum. We arrived to 2 towels in the bathroom with 1 facecloth for 3 guests. The towels were discoloured, old and very stained . Major shortage on towels. We asked for towels mulitiple times and staff stated they were short on towels because they weren t cleaned the night before by laundry staff. Bed covers also had stains on them. Wifi is horrible . Most of our visit we couldn t get connected and when we finally did it was very poor. This place needs huge improvements on housekeeping. We would never stay here again. Very disappointing because it has the potential to be great.
The pool is a great size. The deck around the pool was absolutely filthy , huge clumps of hair and dirt everywhere and no towels anywhere for the guests.

On a positive note... the beds were very comfortable, the rooms and hallways are very spacious and the balconies were great.

Clean this place up! So dirty!

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