I don't understand some of the bad Reviews, but ag...

I don't understand some of the bad Reviews, but agree that this company is more aimed at people with some technical background. I have been a customer of this company for already 5 years (Hosting, email only, VPS, Stack), and with every interaction I had with the customer service, I was helped swiftly and it always seemed like they tried to offer a solution most fitting for my request instead of what would make them more profit. Yeah, this company might not be the cheapest (although still cheap), but customer wise and product wise very extensive. Thanks TransIP for the good 5 years where I experienced no problems and downtime I've been aware of.