If I could give a zero..i would. They were very ex...

If I could give a zero..i would. They were very expensive when we HAD them. Horrible customer service...incompetent employees. We moved..and by mistake my husband paid them..imstead of the a bill he was trying to pay. Our mistake. But when we tried to cancel the payment thru Ohio Edison..they said we had to cancel thru the bank. Ok..we did that. They held money for 2weeks..then sent a gift card for the amount...not check..not an electric fund...a gift card!