Murad Al-Aker

Review of Al Marwa Rayhaan by Rotana

Very satisfactory experience, the location is outs...

Very satisfactory experience, the location is outstanding and the service is great.

The reservations team has redefined the meaning of hospitality . I have used my Australian credit card to book my parents at Al Marwa Rotana, the money was not deducted on arrival, The reservation team took the responsibility on checking them in on the hotel expense till the payment was sorted ! I was impressed by the assistance and understanding , these things could really ruin the whole experience if handled unprofessionally . To add to my disbelief, my parents had a free upgrade to a Kaaba view!

The final pay I made was far less than I expected to the service I go !

Highly recommended..