Damon Birrell Review of Novotel Atrium Darwin
Do NOT stay in this hotel. I want to let you know ...
Do NOT stay in this hotel. I want to let you know that nothing bad happened with staff and there was no incident that has triggered this poor review. That out of the way, the hotel is a mouldy old building that needs to be demolished. As soon as you enter you can smell the damp in the air and the elaborate water feature in the foyer cannot be helping things. Our first room was disgusting. The shower recess (bath tub) had mould all along all edges, around the sink, on the walls, on the ceiling and around the floor tiles near the toilet. My partner wanted to switch hotels immediately but I was too tired and settled on a change of room. We were given three options to look at by the poor staff member who was embarrassed on behalf of her organisation and knew very well we were not being precious. The other two were as bad or worse. The third option was a free upgrade to an apartment. The carpet was so filthy my partner wore thongs everywhere. There was !blood! smeared on the wall. Paint peeling off everywhere. And of course more mould. We steered clear of the restaurant completely. The decor is from the 70's and fixtures and fittings are all tired and stained. Even the fridge was crusty and old. We stayed the night but frankly this place is a health risk to its staff and customers. Banned.
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