Stunningly opaque company. We were solicited to co...

Stunningly opaque company. We were solicited to consider their service as we moved to implement a new Magento website. But after multiple emails, multiple provision of our company information, we got nothing back. Phone calls to the company's "customer service" line were met with "sorry but all we can do is take a message and someone will get back to you." We can only imagine if we were able to make use of their service and then had a claim.