The experience was great, but there are a couple o...

The experience was great, but there are a couple of issues that prevented me from giving the full 5-star rating, which are detailed below. The windows look awesome and we've already noticed a difference in the sound and vibration we use to experience. We live near SeaTac airport flight path and our old windows (metal framed, original construction) would vibrate. After the installation we've had no rattles and the sound is much more muffled. I am also waiting for the 1st good windstorm as the old windows would whistle as the wind passed through them.

Now to the issues - It seemed to take forever to get it all done. I signed the contract Nov 9 and installation was completed Jan 24th. I understand they needed to build the windows and other logistics, but it just seems like a long time.

The other issue is that on the last day after the crew had left, I found both of my gates were left open. I have a dog and they need to be better aware of that issue as part of the clean-up efforts.

Otherwise, the experience was great from the initial quote to final installation. I highly recommend WES.