R

Robert Bass

3 years ago

Bought a truck (2019 1500 Bighorn) and sent my Dad...

Bought a truck (2019 1500 Bighorn) and sent my Dad there to buy a Jeep. Got a call I'd be getting a referral check. That was 6 months ago, but it looks like the referral was missed by one of the managers relocating and Robin resolved my issue pretty quickly.

EDIT: I've been asked by the owner of Tallahassee DCJ to remove my social media posts.

EDIT2: Had an issue with the backup camera, Robin has been the only responsive person, the service guy (Joey) gave me times between 9am and 4pm to bring in my truck, 2 weeks from now and not on weekends! So I'm basically going to have to take a vacation day just to get my truck looked at, not even repaired. I'll have to take it back later for that. I'm also 120+ miles round trip to this dealer. Called Cass Burch in Quitman and they will see me anytime up to 5pm and even on Saturdays! Never going back to this stealership again, awful service, poor attitudes, just all around bad.

Comments:

No comments