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I've been staying here at the hotel attending a lo...

I've been staying here at the hotel attending a local clergy conference in Columbia. There are late nights and tonight was no different. I came in around 10:20pm and went to the restaurant to order my dinner with hopes it could be brought to my room. At 10:27pm, I was told that the restaurant was closed and the Chef had already left. The restaurant doesnt close until 11:00pm yet no one seemed to know why it was closed at 10:27pm and the Chef already left the building.

Ryan offered to go and get dinner for at any nearby restaurants. He began to make recommendations and said he is happy to pick it up and bring to my room. Jill also provided me access to the Club Level so I could access to drinks and snacks and free breakfast in the morning. The customer serbice by these two employees was exceptional!! They went above and beyond the call of duty. I am very grateful to Ryan for making sure I had dinner. Cudo's to them both!

I am disappointed that the restaurant closed 30 minutes esrly and none of the staff was aware
Im sure I wasnt the only person wanting to order before 11pm.

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