The menu at this place has substantially improved ...

The menu at this place has substantially improved , a good spread for all ethnicities, the spread was nice , enjoyed the salad bar. But for. 5 star hotel of their repute saying that the icecreams cannot be served due to a faulty refrigerator was unfathomable. Above all it was even worse when noneeven bothered to ask if they could help with icecream from another restaurant with in the hotel or even provide and alternative. I think this needs a serious look at the way they are treating guests and others who pay a steep premium for good quality food expecting full service .