We were promised employee pricing to get us to t...

We were promised employee pricing to get us to the dealership. We agreed on a price, shook hands, etc. When working on the paperwork, we realized they had not included GAP insurance like we discussed, and regardless of excellent credit and repeat customer loyalty, they increased the APR on us. We didn t get any better deal here than we could have somewhere else. The wait was really long too. They did have free snacks, waters, and tv to pass the time... but that hardly makes up the extra we re now spending with GAP and increased APR not originally discussed. I m still giving them a 4 because we ended up with the car we wanted.