Sally G

Review of Terranea Resort

The resort is a stunning property. I loved the poo...

The resort is a stunning property. I loved the pools and walking trails. My room was the reason for the two stars. The room was on the first floor and the water from the bathroom sink smelled like sewer. Three maintenance engineers looked at the problem but were unable to fix it. The hotel was fully booked of the style of room I had so there were was not an option to change rooms. They wouldn t upgrade. Free bottles of water were offered so I could brush my teeth. There were stains on the carpet and on the cloth bed frame. I was disappointed with the room given the price. The staff was nice and the restaurants decent. Bashi was my favorite. I enjoyed the lecture about the hawks who help keep the area free of seagulls and crows by scaring them off.

I have mixed feelings about staying here again.