Alexander Heyward

Review of Verizon

So my friend was trying to get a phone out of this...

So my friend was trying to get a phone out of this store. She set up her account over the phone and was told to come into the store and get her phones and stuff. So we came to the store and talked to the manager name Chase. She informed him that that her account was set up over the phone and that she was informed to come to the store and get the devices she wanted. So Chase told her that this isn t possible because he can t do this because he can t do anything about accounts done over the phone cause as he said i get commission for what he sells in store and doesn t make money for phone orders. So she call Verizon so she what they can do while sitting in the store. They told her that they can set the phones for pickup today from this store. That s when Chase said that it wouldn t be today cause as he put it phone orders and not be giving out the same day and she would have to wait two days. So the Verizon rep on the phone said that they will send the order to another store because Chase inability to help with the setting up of the account. And when Chase was talking to the Verizon rep on the phone he lied about he s name telling them that his name was Greed