Ben Hugo

Review of Couran Cove Island Resort

Ill start with a positive - the Staff on the whole...

Ill start with a positive - the Staff on the whole were great.
What was not great was the fact I had gone over for my birthday and there was nothing to eat for dinner! The restaurant was booked out for a private function which in itself sounds like a real money grab on a Saturday night when they had so many guests. Then it was off to the pool 'cafe' which was completely full with nowhere to even sit. But we had to eat so we waited in the Que to order. We waited for over an hour then asked if our food was coming, we were told it was so waited another 20 minutes than gave up and went to bed hungry. So we had paid for dinner we didn't even get! Happy Birthday!
I told the staff the next day who were very apologetic and assured me a Manager would call, of course this never eventuated.