Sam Hasim

Review of ROOM MATE HOTELS

This hotel literally has everything you could need...

This hotel literally has everything you could need for a stay in Madrid. It is in the best possible location in a relatively modern building. Right near Grand Via and all the shopping your heart could desire, we did not have to take one taxi anywhere, everything is within walking distance.

The hotel is boutique with large spacious rooms. The interiors are amazing and artsy. Really modern and showcase local design. The beds are AMAZING and one of the best since our europe trip has started. Great amenities in and out of the rooms.

We are staying 6 nights total and all 4 of us rate this hotel. The rooftop is on another level. Amazing views above the Madrid skyline with a pool and sun deck. This really is the highlight of the hotel. It turns into a hot spot after 7pm but as a hotel guest you will have no issues and have access anytime you need.

It would do with a small gym with some free weights to complete its amenities, but other than that. Really you will not be disappointed at all.

The staff are ever so friendly and accommodating and ensure little welcome touches to the hotel were noticed. It is really nice and we look forward to our next few days.

UPDATE 5/09/2018: it s not worth losing a star as overall the hotel is amazing.....but the pool level attendants need to drop the attitudes a few notches in general and SOMEONE (even at check in) needs to tell people who stay that people can reserve chairs for 12 for the whole day. So you can imagine my surprise when as a hotel guest with 4 rooms that I was told I would have to wait for chairs in the common area to come available when there were empty chairs in this special pay extra reserve area at 4:45pm! Guests should have priority and they need to be more flexible.. if it was first in best dressed ok. But empty, get a grip!

Lucky the manager was around so he fixed the issues before it escalated and so he should have as the pool was also out of order also!