Worst motel ever, the person at the check in count...

Worst motel ever, the person at the check in counter was very rude when they realized that they had no rooms left but we had a confirmation email stating that we were booked, then they tried to tell us that we are booked for the day after....when we finally got a room the door would not open and when we finally got it opened the doorknob almost fell off. The television in room only had 1 channel and even then the remote does not work.