This not, I repeat, this is not a Luxury Collectio...

This not, I repeat, this is not a Luxury Collection hotel, not even qualifies as 3 star hotel. Yes, the front desk staff is great, helpful, professional and friendly (Veronika and Yohan as an example) but that's it.
Rooms musty and old (had to change rooms). Noise everywhere because of renovations, breakfast at restaurant undesirable, etc. etc. You do not want to stay here. There are some rooms tghat are renovated so you have to insist to get one if you are lucky. Next time: Intercontinental or Hilton Sofia.