DO NOT BUY A VEHICLE HERE. It has been a year and ...

DO NOT BUY A VEHICLE HERE. It has been a year and it is still haunting me.

My car was totaled and I had a certain amount of time to get a replacement. My used car salesman tried to get me into a vehicle that had obvious water damage and vehicles that were blatantly out of my price range. I settled on a 2007 Mazda CX7, but was nervous because there was a tick in the motor. I signed the contract with a statement that said they would fix whatever the tick was. The next week i brought it back for an overnight stay to see what the tick was. They ended up keeping it all through the weekend and when I asked where it was so I could get some paperwork out of it that I needed, they said they had no idea where it was, everyone who knew that information had gone for the weekend. When it came back I was told the tick was a "normal turbo engine sound." Six months later when I took it to a Mazda dealership for the service light, they said the turbo engine had been replaced at 55,000 miles, which was undisclosed to me when I purchased the car and also told me that this dealership was the one my car was at and that they were given strict instructions not to contact me and tell me any history on the service of my car. Keep in mind this would have been within the 30 day return period that I had a right to.

A year later I'm trying to get my service contract cancelled because my car is a ticking time-bomb and I want to trade it in. I left four voicemails for the finance department with no return calls. I had to drive to the dealership and walk in angry to get someone to answer my question. Now I'm being told it will take 4-6 weeks to get my service contract money back.

Oh, also, about a month ago I got a call from a salesman saying my old salesperson had died, but if i needed anything to please let him know. Morbid? Yes. Did it work? Hell no. I will NEVER return to this dealership and warn you not to purchase anything from them either. I was told that the dealership was being "turned around from the ground up," but I will never give them the benefit of the doubt again because even during this "turnaround" I am still getting the run-around when I try to call.