Kat Dobbins

Review of The Singer Company

This is a rather severe edit of what I consider to...

This is a rather severe edit of what I consider to be a rather severe review. I don't like to leave such reviews, so I've edited this review to be more concise and helpful.

I arrived for the first class in a 4-part series of beginner sewing classes. There was no one there. The lights were off and the door was locked. It was very disappointing, exacerbated by the fact that I busted by butt to get to that class. **I've needed to care more about my work and my health than delivery a payment to an out-of-the-way physical storefront location within business hours during which I hold said job that I need to care about.** I prioritized attending this class but Sewing & Vacuum Center did not prioritize me as a customer/student.

There are a few simple things the Sewing & Vacuum Center could have done to prevent this.
1. Allow people to register and pay for the class over the phone or online. There are many ways to pay via the internet and many of them are easy to set up.
2. Post your class schedule online. If you had simply done this I would have known to come the next week this whole situation could have been avoided.