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Howard Draper

4 years ago

I have been in and out of here as an outpatient ov...

I have been in and out of here as an outpatient over the last few months. Recently a visitor to the day surgery department.

It s easy to knock the NHS and yes things don t always go smoothly or to the time lines agreed. You have to go with the flow and understand that there maybe someone out there who s need is greater than yours at any given time. The system is at breaking point but that s not the fault of the staff doing their best.

The service here hasn t always been the slickest but the staff are the friendliest bunch and professional beyond belief. Taking their time to explain things, listen to any concerns and ultimately treat you with a smile, dignity and professionalism.

A huge thanks to everyone involved in my care.

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