Hello Jagex Studios,

Hello Jagex Studios,

My name is Jake and I would like to follow up on an issue that occurred on June 25th 2013. This is the day my Runescape account, Jakeimb, was unfortunately permanently banned for Macro use . It comes to my attention, that this is also known as botting. I know that I personally have never botted in any form within the world of Runescape, and never have intend to, nor have I ever considered it. Macro use is just plain wrong and defeats the whole purpose of this brilliant game. I strongly feel although this ban is unfair and unjust, as I can firmly say that I have not breached this offence in reality. I am just wondering if there is any way of dealing with this miss-hap, as I would like to retain my old Jakeimb account which I have played for almost 10 years now! I am very willing to help out with this problem if I can in some way!

I hope one day I will be elegible to slay some more monsters in Runescape with my character Jakeimb!

Thank you for hearing me out and understanding my problem!

Jake