Esfaque Ahmed

Review of World Toyota

Called them earlier today if I need any appointmen...

Called them earlier today if I need any appointment for oil change, they said we re fine. No appointment necessary. They are slow today. So I went there for my wife s car s oil change. First thing they asked me to pull my car next to trailer and told me someone will meet me. I waited and waited. Cars behind me were being helped but I stayed there for about 10 minuets and no one even asked me if I need any help. Finally someone approached me and asked me to go trailer #2. When I went there, it felt like it was my fault to go there. She told me that she is busy I need to go to trailer #3. So I went to trailer #3 and being told the same thing and asked to go back to trailer #2. At that point I understood I came to wrong place oil change.

Their lack of coordination wasted my time and don t know how many others.