Evette Finlay

Review of Centrecom

After making the trip out to the Sunshine store, I...

After making the trip out to the Sunshine store, I ended up leaving incredibly confused. I knew which laptop I wanted, however I dealt with an overwhelmingly rude and misinformed staff member. This staff member said they had no stock (they did) and that the laptop I want doesn't even exist in the country (it does and they have stock) among other bizarre things.

My experience was so bad that I called the Bendigo store to enquire about the same laptop. They were so helpful that I made the two hour drive from my house to receive 10/10 customer service and would happily make the trip again. I would not have made my laptop purchase through Centrecom had Bendigo staff not handled the situation so well.