Wayne Robertson Review of Park Hyatt Canberra
Below Average.... was part of a party following cr...
Below Average.... was part of a party following cremation ceremony. The booking had been made by family. Totally wrong set up on arrival. Drinks out on display but we're then taken back to bar for pouring. Finally served drinks about 10 mins later as couple of staff busy changing setup. Food in food warmers cold! The cold food not covered had a couple of blow flies bussing around. Staff appeared to finally get things sorted.
On another note, extremely dangerous small not noticeable ramp in place from main floor level to verandah. Others we were with pointed out no disabled access. Elderly people on sticks in party. Did note young gentleman standing at front steps on departure offering assistance. Unsure how the less mobile got into main entry.
Major shack up required.
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