C

Christina Appelgate

4 years ago

Completely had fasle advertising. When booking the...

Completely had fasle advertising. When booking the room I purposely asked for a room with a view because it was our anniversary. Settled on a "partial lake view" for a hefty upcharge per night. By partial view I assumed I would be able to SEE water from the room. Not the case. In order to get any view you had to get out on the balcony and crook your head around. Needless to say I was disappointed and told them about the false advertising at checkout. I was then told my concern would be brought up to the manager and I would receive an e-mail. The e-mail never came. I would suggest going to a different hotel and I will most definitely not bring my business back to this "4 star" joke of a hotel.

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