thao bui

Review of Staybridge Suites Times Square...

Expensive even good location! Lot of money for poo...

Expensive even good location! Lot of money for poor standard! Rated as 4-Star-Hotel on booking.com but it is definitely not! Noisy unhygienic and uncomfortable.
The staff at the reception seemed very unprofessional and incapable to manage customer's request. I checked out earlier than the booking and they even charged the full amount. Booking.com hasn't been responsive to our complaints (four times)!