Purchased a gift card online as a holiday gift for...

Purchased a gift card online as a holiday gift for family members who live in the area (I live several states away and do not have access to get to the winery in person). Once I received the e-gift card, I was alerted via the gift card details that the gift card can only be used online. Called to inquire and was informed that this gift card can t be used for tastings or tours. I am disappointed that this information wasn t mentioned prior to my purchase as I bought the gift card for my family s use at the winery and now they can only use it online rather than in store.