Paul Coffey

Review of Hilton Riverside/Hyatt Regency...

This place was the worst experience of our life. T...

This place was the worst experience of our life. The front desk people were extremely rude and condescending. We were told that we would receive a special discount on the rooms because we were booked on an American Queen paddle boat tore up the Mississippi. Well that was a joke and a room that you could get it Motel 6 for $69 they charged over $400 for. It's a rip-off and I would recommend that you try one of the boutique hotels like the hotel st. Marie rather than wasting all your money at this piece of s*** place. You pay an arm and a leg for parking. The hotel is huge and you could wind up walking three to four hundred yards just to get to your room. No one seemed to care except the Porter's who are expecting to see a tip from you. The buffet that they offer in the morning for breakfast is just a generic Buffet with nothing special and the price would make you choke. The drinks at the bar are so expensive you wonder why you just didn't go to the French Quarter for a drink. If I could give this zero Stars I would. If you take a look on Yelp you'll see that they get absolute horrible reviews all the time. I guess the only good selling point is that if you're a gambler the casino is across the street but then again why not just stay at the hotel attached to the casino