Charlie Meyer

Review of Bob Rohrman Schaumburg Ford

Mark DeLordo, Service Dept. Manager did a great jo...

Mark DeLordo, Service Dept. Manager did a great job for me yesterday. In 2014 I leased and later bought a 2014 Escape with lots of features. The side front door unlocking feature always frustrated me as I didn't get it to work. I talked to Mark and he said let me work on it so i gave him the keys. Fifteen minutes later he came back---problem solved and he gave me the code and at NO CHARGE. Would you believe it. He even had the car washed. WOW!! Really appreciated what he did. Thanks. Mark