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A P

4 years ago

If I can give them a minus star rating that would ...

If I can give them a minus star rating that would be great for customer service and delivery!
So just before Christmas '18 I ordered the Indianapolis Star
Thursday thu Sunday's papers and I was receiving the papers on a regular basis until March 11th and that's when the problem's started of continuous missed deliveries I reported most of these to a customer service agent and a few other ones via the automated phone system. So the following dates are all of the papers that were NOT delivered
March 11,15,16,21,22,23,29,30,31.

April 4,5,6,7,11,12,13,14,18,19,20 & 21.
Each time I finally was able to speak to a person I asked them where they were and they said overseas and they said the problem would be corrected they would contact the carrier or they would credit me or they would contact the carrier and he would deliver yesterday's paper the next day along with the current paper none of that ever happened sure I did get the credit occasionally but not every time . The strange thing was that most of my neighbors were receiving their newspapers on a regular basis,
I have put my account on hold until which time i can actually cancel my account I tried Via an email but they are not letting me do that..

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