We heard great things about the food so went there...

We heard great things about the food so went there with our friends. There were nine of us. We waited a long time for our dinner and the waitress was not very attentive. Our water and pop glasses were empty. We had to ask for more. When the food was delivered, two of us didnt get anything. We thought she went back to get ours. Waited about 10 minutes, then we had ask to have her come to our table to ask about our food. She made it sound like it was our problem. She never put our order in. Ask us if we had been there the whole time. Really . That's what you say to someone who's upset.? Ask for manager, she told us she would take care of us. The waitress told us she bought our pop. that's it!!!