This dealership tries to make additional revenue o...

This dealership tries to make additional revenue off of you by either charging a "dealer markup," or by charging over $2000 in "dealer installed options." But they do not bother to explain what those options could possibly be. They emailed me and asked if I was interested in the car. I said yes but only at msrp. Dwain Davis then responded with "I'll sell it for msrp plus the dealer installed options, which total $2,142."

When I mentioned to Dwain Davis what their local competition is selling the car for, instead of just leaving it at that, he decided to email back with a smart remark of "great..." And then also emailed back with "we will be just fine, as I'm sure you will."

Honestly have no idea what this guy is talking about. But hopefully management reads these reviews. I highly recommend you reconsider who you employee at your internet management position. This position is your first contact with a potential customer. It doesn't look well for your dealership when you put someone like this guy into that kind of position. Also, if you are deciding to charge someone over $2000 for "dealer addons," you might want to tell them what it is.