A Google User

Review of GEM Windows & Doors

GEM installed our front door about ten years ago. ...

GEM installed our front door about ten years ago. This past summer the latch wore out and th door know was free spinning. I tried to repair it myself but realized that I needed a new part. I called GEM, described te issue and sent in photos. They dropped off a replacement part free of charge the next day and I installed in myself in about ten minutes. I was surprised that they supplied and delivered the part free of chargers and appreciated that they kept our data on file. I would recommend them to others.