Matrix Home Care Review of Alesandra Salon and Spa
With the exception of the warm towels, the pedicur...
With the exception of the warm towels, the pedicure was no better or longer than you would receive at a nail salon in the mall - but for double the price for about 25 minutes, it cost me $45.
They do not use the plastic inserts in the pedicure machines so I'm hoping they clean it properly.
In addition, I asked the woman that did my pedicure NOT to cut my cuticles or the sides of my nails as it hurts when I walk or run (I run 4 miles 3x a week). I must have asked her 3 times not to do that but as soon as I would sit back she would do it again - with the result I am having difficulty walking and it affects my active life style. I even told her that she cut me she said she must have scraped me.
Get to the front check out - get guilted into a tipping them - NOT once was I asked how was my experience - instead I was told thanks your spa gift certificate cover the cost - no receipt - I stood waiting and she starts talking to the rest of the staff.
Never again - stick with the mall nail salon - at least you get what you pay for and they will only file your nails if you request it.
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