Long story short: was hit by one of their insured....

Long story short: was hit by one of their insured. Waited months for claim to be paid out because of their failed attempts to contact their insured to get their side of the story. Keep in mind, this person was driving drunk and nearly ran head first into me. I had to chase this person down and have them arrested. This is all documented in the police report so I m not sure why their investigation took so long. I finally receive funds to get work done on the car and they give me an allowance for renting a car. Awesome. Flash forward a month later and I receive a charge from Enterprise(also horrible) because ACCC decided not to pay the full term of my rental due to my car being in the shop over a weekend. How is this company still in business?! If you re ever in an accident, pray to god that whoever hit you is not insured by this company. Better yet, just have insurance go after them to avoid this headache all together.