Krystal S Pruett Review of Jim Ellis Chevrolet
Never had such a horrible expierence especially wi...
Never had such a horrible expierence especially with purchasing a vehicle! The salesperson did not want to negotiate much and seemed irritated after we insisted. Along with finding out AFTER we purchased a vehicle he lied to us about numerous things. The main thing is my husband, myself, and the salesman all realizing a lemon size hole in the bottom fender of the 50th year Anniversary Camaro that was not noticed until after the car was washed detailed and had just been purchased. I also purchased a scratch protection and interior protection plan. He promised to fix it as "none of us noticed beforehand" (probably because of the way it sat so nicely right beside a curb) needless to say HE LIED he did not honor anything he said he would do and needless to so no one else did at the dealership either! The manager here took a week to call back only to tell me that basically the men there are not good for their word and are con artists. He pretended to be concerned took up more of my time by taking information to " forward to the GM" only to remind me the promised hole to be fixed was never put in writing and he apologized but never followed up, never returned my call, and probably never informed the GM at Jim Ellis of such disgrace and disrespect! I would NEVER buy another vehicle from this dealership or another salesman that would even remotely remind me of Mr. SMITH'S character. I am currently looking to cash in the protection plans as I would never trust or accept the service Jim Ellis offers ...which I strongly feel is slim to none!! Unfortunely, I can not recommend this place of business to anyone..ever!
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