Hitch comes off a bit pompous and hadn't been real...

Hitch comes off a bit pompous and hadn't been real nice to me. I just want to get the personal stuff out of the way. The store is well equipped and the staff are both helpful and knowledgeable. I would rate the store high, maybe a 5. Hitch just embarrassed me and it was hurtful. If you need good hardware, Hutch's is the place.