J Loco69 Review of Village Chrysler
Just bought a Wrangler from them and Wayne was a g...
Just bought a Wrangler from them and Wayne was a great help to us. He was well informed about the vehicle and if itwasn't for him, the process was easy to go with the Jeep. Wayne would even go an extra mile to help us out when I had my wisdom teeth surgery. He offered to deliver the car to us. Even the owner or manager, Roy I believe was his name was very friendly and had assisted us when Wayne was busy with another customer.
It would've been a 5 star if it wasn't for the finance manager. We had denied the warranty and rust proof protection but yet he still insisted to add it on our contract agreement and had told us we can always remove it once we come to pick up the car. I even made a phone call before hand to make sure if anything was needed on our behalf and he clearly said no. Make the long story short, it cause a confusion on the day of the pickup and we were charged for more. It was handled and fixed by Wayne.
After it was edited, the finance manager, Shawn, had a rude tone towards me and made it seem like it was my fault. This felt like a sneaky attempt and I suggest everyone to make sure you don't let them or any dealerships to add this on the contract. Read through the agreement for any added fees.

Comments: