DO NOT BOOK THIS HOTEL (NO MATTER THE OFFERS WHICH...

DO NOT BOOK THIS HOTEL (NO MATTER THE OFFERS WHICH THEY TRY TO CONQUER YOU)
I decided to stay at this hotel as the ratings were very good and they offered me great benefits like breakfast included, a complimentary upgrade, and $ 100 to spend on food and beverages. The attention at the time of booking was very good.
The nightmare began when we arrived at the hotel. The room where we were accommodated was very small (Taking into account that the hotel was less than 10% full, there was no such upgrade).
In the morning, when I call to order breakfast (since the hotel restaurant is closed) they inform me that "Breakfast included, means 30 USD to spend per passenger". The terrible thing is that those 30 USD are deducted by 20% for "Service charge" (For bringing it to the room, but you have no other option since the restaurant is closed) and 8.5% for sales tax. In other words, of the 30 USD, there is only 21.45 USD left and only one American coffee costs 7 USD. That is, the included breakfast that they used when selling was only a coffee with a toast, in a tiny room. I had to take it while standing!
Then they offer you a benefit for food and beverages, but there is no room service outside of breakfast time, the minibar was empty, the bar and restaurant closed. There is nothing to spend them on!
Returning to my room after a day's work, I see that it was not fixed and that the towels were not changed. When I called to inquire, they told me that, if I don't request it, they won't do housekeeping, of course, no one will tell you. When I called, I requested that they come to do it and being 18HS they had no one available.
The hotel is understaffed. The person at the front desk is also the manager. The attention is very bad.
The beds only have a lower sheet (mattress cover) and bed covers. There are no hay sheets!
This hotel is a big lie.