"So far, no luck. This company was so helpful over...

"So far, no luck. This company was so helpful over the weekend when I reported a claim. Now it's been denied. One of their customers backed into my vehicle at my apartment complex while delivering pizza. The adjuster telephoned me this morning and gathered all of my information and even requested I email pictures of my damages. Not even 20 mins into the conversation I had a missed call and a voicemail from ACCC stating my claim will be denied due to their customer using the vehicle for commercial purposes. How are you all not responsible for getting my vehicle fixed?. I didn't ask her to back into my car. I just want and need my vehicle fix and I don't feel I should be responsible.