E Joseph

Review of Holiday Inn JFK

Check-in was weird, awkward and extremely uncomfor...

Check-in was weird, awkward and extremely uncomfortable. A woman named Zoey talked to me and my mother in law as if we were five years old. It really felt like she was intentionally trying to beat us up with her words. We had very little opportunity to talk and with the 2 questions we asked, we were responded to with such a condescending tone and as if we were juviniles in a detention facility. I totally understand it's a 3 star hotel and not much should be expected but I don't understand why she was going through such lengths to make us feel so low. We were truely left speechless...I know we will never go there again, which I'm sure they would not mind because our presence seemed to upset them.