Rooms are super clean and spacious. Newer remodeli...

Rooms are super clean and spacious. Newer remodeling is nice too. Nice view from 7th floor. Hotel door had huge air gap all around it. People passing by in halls literally sound like they are in our room. Pool area needs a pool attendent and better attention. Trash everywhere both days during our visit - (yes people you are slobs, clean up after yourselves for crying out loud). Kids jumping into pool with sand all over their bodies from beach. Bottom of pool covered in sand. Pool ladder was busted in pieces on side of pool. No, or little, adult supervision. No pool towels both days. We had to go to our room soaking wet. Dirty towels scattered all around pool area. Plastic cups, dirty dishes, and napkins blowing all around. Longboards Tiki bar food quality was mediocre. Nachos were low quality chips drenched in cheese wiz sauce and a cheap hormel gravy sauce. Gross. Had to pitch them. Conch fritters were nothing special, frozen balls reheated and had hard crunchy pieces that I had to spit out. To top it off the people sitting next to us were complaining to waiter about how dried out the flatbread was that they ordered, like a brick, customer banged flatbread on edge of table because it was inedible. Some very rude people on beach, no fault of hotel, but they were hotel customers. This rowdy beer drinking puerto rican family with out of control kids literally over took our beach towels, walked all over our stuff with sand while we were swimming. They put their chairs, tent, and blaring music right over our space. Kicked our stuff over. Had to pick everything up and move to a new spot. They just glared at us when we moved. A sign of the times apparently. We are somewhat disappointed hhonors members. Doubt we'll return in future.