Chris Dzurak Review of Prestige Pre-Owned of Bergen C...
My experience at ramsey toyota was interesting to ...
My experience at ramsey toyota was interesting to say the least, the act of purchasing the car was pleasant, its the aftercare that threw me through a loop, the morning after my purchase the paint had begun to chip off my bumper, a chip the size of a tennis ball. Getting a hold of someone after your purchase is complicated at best. Once someone was willing to talk to me they said they said they were willing to fix the paint, not at the dealership shop, and I was on my own as far as transportation to and from the shop. They sent me to a third party shop to get the work done. once in the shop I was informed that the grill on the front of my car was glued on from the last person who worked on the car, work I was not made aware of when I got the car. when attempting to contact the sales or management team again to discuss what happened to my car they refused to answer or call me back. hindsight is always 20,20 they had me wait weeks after the chip was discovered and talked about to fix it because they were waiting out the local lemon laws, I love the car, the front right wheel is making a fun noise now and no one is willing to talk to me any more. I would not recommend anyone shop from this dealership, attached are photos of the dealership and the chip on my car,
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