After looking forward to visiting the spa for over...

After looking forward to visiting the spa for over two months, my friend and I were extremely disappointed. We arrived to find that our appointment which had been sent in by email and confirmed by phone was not in the system. They managed to squeeze us in for some of our services. The Nature's Renew packaged advertised to be 1.5 hours was completed in about 50 mins. The massage was nothing special and the girl performing the service clearly had a cold as she coughed throughout. At no point was there a discussion about skin sensitivities when it came to the facial. Due to a cancellation we were offered a manicure or pedicure (but not both as we had originally thought we had booked). We opted for the pedicure. This was an hour long service at a cost of $69. My feet soaked for over 20 minutes, my cuticles were never cut, and I left with paint on my cuticles and skin around my nails. There were several apologies, but no effort was made or discount offered to compensate us. According to my husband, the golf was great. Glad he had a good time.