Absolutely horrible customer service!

Absolutely horrible customer service!

I spent a few hours working with their Same Day Appointment line trying to get an appointment with ANY doctor they had available. The scheduler had my insurance information and told me she was scheduling only doctors who accepted it. After speaking with multiple doctor's offices to ensure coverage (after appointments were made) I was informed that none of the doctors with Alliance will likely take my insurance. This is unacceptable. If yoy want to run a successful business, you make sure your front line employees all have the same information so as to streamline the process and not infuriate your clients.

I will never attempt to use Alliance or recommend them to anyone.