Tayler Walker Review of Hilton Riverside/Hyatt Regency...
DON'T waste your time guys! Stayed here for the we...
DON'T waste your time guys! Stayed here for the weekend prior to Mardi Gras, more than 250.00 a night total. Got a room in the Riverside Building that smelled like mildew immediately upon entering. The sheets had some moldy stuff on them! (pics attached) To make things worst, the 2nd day, the housekeeper left our room open all day! My money and credit card was stolen from the room. I was in touch with management who agreed to replace my money, but would only refund one night of our stay. The specific reason why I left the money in the hotel room during Mardi Gras, was SO IT WOULDN'T GET STOLEN! Would not recommend anyone stay here. After speaking with several members of management and the front office, no one even returned my phone, and I had to call corporate. I still have not gotten resolution on the situation. NEVER AGAIN! And on our second night, our air conditioning broke! DON'T DO IT! Just stay somewhere newer and nicer and where the management actually cares that their staff maybe stealing.
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