Benjamin Veenema

Review of Prestige Pre-Owned of Bergen C...

The employees, from the front desk and the phone, ...

The employees, from the front desk and the phone, to the sales team of Jeff and Carlos, were wonderful people. Courteous, professional, and friendly. Stopped in to look at a used VW for my son. 147,000 miles, been on their lot for 2 months. Drove it, liked it, came back the next day to have my son look at it and start the process. Carlos began pleasant negotiations, countered my offer, received another. Both amicably agreed on a number and he left to seek approval from "the wizard in the back room". Upon returning, Carlos states the price listed is the price and they can not move from that. What was the point of those negotiations? A non-Toyota vehicle taking up room on their lot for 2 months and they cant move one dollar off their advertised price? This was immediately after asking me what I did for a living. I wonder if that had something to do with it? Hmm